Telus technical support No Further a Mystery
Telus technical support No Further a Mystery
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and over the billing side, that’s more horrendous! Purchased a different mobile phone as my agreement was up for renewal on the web was speculated to get $a hundred credit history under no circumstances showed up sent the mobile phone through mail the way they explained to me to copyright Submit and bought it. I received a text message expressing they received it and my credit score is going to be on my bill, but still my bill came and so they nonetheless charge me for it. When I named. They had the audacity to convey that the mobile phone wasn’t the phone they had been expecting?! What other phone could it are? It had been their cell phone they sent me two decades ago?! While using the bring it back plan?! They instructed me they might investigate it and e-mail me back under no circumstances received an e-mail. They named me back and we’re wanting to say it absolutely was a technical difficulty with my cellphone precisely the same agent that is imagined to have cared for me?
• I was bounced between various brokers, my calls were being disconnected, And that i been given inconsistent facts with regards to my agreement and reductions.
Back again with your day, you experienced a selection of companies. Now We've got megacorps that swallow each and every choice alternative up and you also're still left with 3 decisions spanning a complete region, all of which collude with eachother to extort It is customers.
@chris14 I wanted to very clear up some inaccurate details. We're going to restore TELUS owned downed traces at no charge. We will only clear away the line wholly for design/renovation purposes but there is a fee concerned. We sent you A non-public concept just in case you want to maneuver ahead with possibly circumstance.
How can I see that individual. I believe I'm heading into a new billing cycle And that i have been running in circles for weeks
on the Black Friday i identified as Telus for getting me a whole new mobile line for my daughter if there is a deal like i received Formerly for my other Youngsters like a loyal customer with Telus.
I was not telling but trying to talk to him yet he received mad and hung up. This really is absurd and very Awful customer service. I will probably be pulling my two strains from Telus . If This can be the customer service people are finding from your reps than you need to resource it somewhere else. I have been with Telus for approximately 14 several years and It really is rather unhappy that it has come to this . Taking a look at these threads and opinions still left by Many others it appears I'm not the one 1.
after the agent critique my account he claimed i can't give you a offer or credits like you have now together with your exiting account, so i just gave up and hangup the cell phone.
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In the coming months and months, we'll be Doing work to extend the goods and services Telus technical support supported, so preserve examining back again for updates.
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The TELUS workforce acknowledges that our get the job done spans quite a few Territories and Treaty parts and we are grateful for the normal Expertise Keepers and Elders that are with us today, anyone who has long gone just before us plus the youth that encourage us.
The TELUS group acknowledges that our work spans lots of Territories and Treaty locations and we are grateful for the traditional Know-how Keepers and Elders who're with us right now, all those who have long gone ahead of us plus the youth that encourage us.
I’ve in no way made use of such a service just before, but it absolutely was effortless and really useful. I noticed that my issue was about to wipe out my complete holiday getaway, and you basically saved me.